When client-agency relationships break down, their demise has become swifter than ever, so what can agencies do to mitigate the risks and make sure that they (and the client) are in it for the long haul?
FEATURES
“Interconnected forces” – are paid ads or organic posts the future of social?
As organic social posts continue to reach fewer followers than in the past, brands and their agency partners are weighing up how far to shift more towards paid social ads but should they abandon organic altogether?
School Reports 2026: The end of “performative window dressing” for diversity
This year’s agency numbers on DEI reveal inconsistent progress, with gains overshadowed by a widening gender pay gap, and declining entry-level ethnic minority hiring.
Diary of a Young Creative: from Clark Kent to Superman and back again
Ade Yeo, creative director at Hijinks and a cabaret performer, talks creative playfulness and rhinestones.
Drones versus traditional OOH: Is the spectacle in the sky worth it?
As the format spreads, marketers must decide whether aerial spectacle belongs in the regular media mix or remains a costly stunt.
“The darker side of water”: behind the scenes of Channel 4’s “The fountain of filth”
Campaign speaks to 4Creative, Glue Society and Biscuit Filmworks about the sickening structure built to promote Channel 4’s “Dirty Business” show.
Cindy Rose on new WPP strategy: ‘We don’t want to be a holding company any more’
CEO talks to Campaign.
Academy at 40: “Humans want to fucking see stuff, and we are going to be making it for them”
The London production company has produced a series of stellar work in its time, now it is looking to the future and the next generation of talent, which seems to thrive in its nurturing environment.
Diary of a Young Creative: Charli XCX, Wes Anderson and creative team huddles
A week of presentations, culture and UK R&B.
Campaign A List 2026: 'Speed and scale' of industry change 'way beyond predictions'
Team culture and being “obsessed with new” are pivotal, rapid change is the norm, and it’s goodbye to the all-knowing boss.
'Massive fuckin' traitors' and 'Method Pitchers': 2026 A Listers' best quotes
The musings of this year's A List cohort – on everything from their favourite pitching outfit to the future of advertising – are amusing, perceptive and sometimes downright outrageous.
What it takes to be a media agency chief investment officer
The role spans a range of relationships and can be a high-wire act. A handy guide to staying afloat as a top chief investment officer when the current keeps changing.
Arthur Sadoun on Publicis’ growth, sector woes and why neglecting talent is ‘kiss of death’
CEO talks to Campaign after increasing revenue and margin.
Lloyds chief marketer: Scrapping agency models, AI experiments and banks promoting a 'better future'
Suresh Balaji talks tech experiments and details how he is ripping up the rule book when it comes to agency partnerships.
Are creators the new brand builders?
They have been variously described as 'voices that matter', 'culture translators' and 'an effective way to cut through the noise' while recent findings have shown they also offer a strong ROI so are they a real alternative to the traditional marketing mix?
Celebrities launching agencies – does it work?
Raheem Sterling, Idris Elba and Ella Toone are some of the famous faces joining adland, but with such agencies generally in their nascency, they will need to navigate beyond cultural cachet, hype and connections to have a lasting impact.
Revealed: How marketers rate their media and creative agencies
Effectiveness, efficiency and AI capabilities – how do agencies measure up?
Why strategists don’t last as long as C-suite peers in their jobs
CSOs have a shorter tenure than both CEOs and CCOs, according to Campaign’s analysis of School Reports data. Industry leaders explain how a more high-profile image, the growing influence of data and technology, and a move away from ‘purists’ are all contributing factors.
'Agencies play a critical role': how AI, cash flow forecasts and geo-testing unlock bigger budgets
Recent research by the IPA found that budgets play a far bigger role in campaign's effectiveness than ROI, yet the focus remains on the latter. How can the balance be shifted?
The Lists 2025: Top five agencies
Campaign selects the top-performing agencies from across different disciplines in 2025, listed in alphabetical order.
Troy Ruhanen on LinkedIn regrets, saying goodbye to talent and why Omnicom Advertising is about growth
Troy Ruhanen, the chief executive of Omnicom Advertising, reflects on its recent restructure, including mistakes and difficult decisions, and why the changes are about collective intelligence, not simple efficiency.
The Lists 2025: Top 10 production companies
Campaign's pick of the top production companies over the past 12 months.
The Lists 2025: Top 10 biggest mishaps
Campaign takes a look at the biggest mishaps of the year in adland.
The Lists 2025: Top eight campaigns
Campaign takes a look at the biggest campaigns of the year in adland.
The Lists 2025: Top five media ideas
Campaign's pick of the top media ideas over the past year.
The Lists 2025: Top 20 creative leaders
Campaign's pick of the top creative leaders over the past 12 months.
The Lists 2025: Top 10 commercial chiefs
Campaign's round-up of the leading commercial chiefs
The Lists 2025: Top 10 lookalikes
From the worlds of politics, showbiz and sport, have a chuckle at these adland doppelgangers.
Lucky Generals: ‘A creative company for people on a mission – that is still our north star’
The agency’s new leadership team, Cressida Holmes-Smith, Vickie Ridley, Shelley Smoler and Damien Le Castrec, explain how the business is expanding and why the best work happens when creative, strategy and design are ‘interconnected’.
The Lists 2025: Top 10 marketers
Campaign picks the standout brand guardians of 2025 for using creativity to connect with consumers.
The Lists 2025: Top five ambient ads
Campaign picks the best ambient ads from this year
The Lists 2025: Top 10 live experiences
Campaign’s pick of the top live experiences for 2025
The Lists 2025: Top 10 media planners
Campaign's round-up of the leading media planners from holding company bosses to independent hotshop leaders.
Diary of a Young Creative: Untangling coiled springs, sodden socks and sage advice for students
Dinosaur's creative copywriter presents a week filled with work for Silentnight, Lakeland, Bupa and more.
The Lists 2025: Top five in-house creatives
Campaign’s pick of the top creative leaders running departments at brands
The Lists 2025: Top five digital innovations
Campaign’s pick of the top digital innovations that draw on creative ideas powered by tech.
The Lists 2025: Top 10 social campaigns
Campaign’s pick of the top social campaigns in 2025.
The Lists 2025: Top five new-business chiefs (creative)
Campaign highlights the top five new-business chiefs generating growth for their agencies.
The Lists 2025: Top 10 media buyers
Campaign's round-up of the top media buyers, from holding company bosses to agency-based leaders.
John Wren on how Omnicom ‘will succeed’: more collaboration, new bonuses, big job cuts
CEO speaks about dramatic post-IPG restructure. “I am not foolish enough to work 14 hours a day for a dollar,” he tells Campaign, after giving up salary in favour of stock.
The Lists 2025: Top five new-business chiefs (media)
Campaign lists the top five new-business chiefs in media 2025.
‘People want to be taken on the journey’: the social strategy behind Lily Allen’s West End Girl
Campaign speaks to Paola Levitch, founder of social media management boutique Sosig, about the social strategy for Lily Allen’s West End Girl, from debunking AI theories to lyrical Easter eggs.
The Lists 2025: Top five collaborations
Campaign lists the top five brand collaborations of 2025.
The Lists 2025: Top 10 out of home
Campaign lists the top 10 out-of-home executions in 2025.
John Wren’s ‘defining moment’: can the last King of Madison Avenue make the new Omnicom work?
Campaign profiles Brooklyn-born CEO who bought IPG.
Ace of Hearts: dealing adland a new hand
Polly McMorrow, Richard Brim and Martin Beverley are keen to stress that 'Everyone is in it together' as they look to shake up the traditional agency culture by placing care for its people and creativity firmly at the forefront.
Income levels tracked: why agencies are on the up despite ‘volatile’ client budgets
It has been a tough few years for agencies, but according to Campaign School Reports data, three-quarters of the 27 agencies providing declared income data grew year on year in 2024.
Nuttiness, dizziness and crayons: behind the scenes of Disney’s Christmas short
Campaign speaks to Adam & Eve/DDB’s Richard Gayton, Darren Beresford, Mike Sutherland and Sally Pritchett about Disney’s festive short film ‘Best Christmas ever’.
Why Waitrose's 'The perfect gift' went rom-com for Christmas cut-through
Campaign catches up with Waitrose & Partners chief customer officer Nathan Ansell and MG OMD executive director Geraldine Ridgway to talk about the media behind 'The perfect gift'.
PHD on Media Week Award wins, losses and advice for competitors
Campaign spoke to the Omnicom Media Group agency after its 10 Media Week Award golds.
B&Q chief marketer: 'We will never assume we are communicating value for money as strongly as we want'
Katherine Paterson is back as marketing director at B&Q, reprising the role 12 years after she held the same position.
Channel 4’s Rak Patel: ‘Meta brought the battle to TV. That’s got to stop’
Campaign speaks to Channel 4’s commercial chief, as the broadcaster awaits the appointment of a new CEO.
‘We made the music the gift’: Saatchis and John Lewis on nostalgia, emotion and 1990s bangers
Campaign speaks to Rosie Hanley, brand director at John Lewis & Partners, and Franki Goodwin, chief creative officer at Saatchi & Saatchi, about the retailer’s 2025 Christmas ad and their mission to bring ‘thoughtful gifting’ to life.
Is old-school agency culture compatible with part-time work?
Part-time roles benefit diversity and a balanced life, but they can jar with traditional views of agency life. Is a mindset change what’s needed?
Diary of a Young Creative: a charity shoot, working between London and Leicester and lending a literal helping hand
A junior creative at Krow details the ups and downs of her week.
How pitching needs to change – according to marketers
Power 100 marketers would like to see a rethink of the new-business pitch, with better chemistry, snappier processes and longer-term relationships emerging as top priorities.
Ageism in adland: ‘The industry seems to think that you’re no longer welcome’
School Reports data reveals a stark age imbalance at agencies, prompting a closer look at bias and myths – and the shops trying to turn things around.
TV – where is the ad money moving to?
As audiences shift and ad budgets splinter across streaming and social, TV’s once-dominant position is being redefined. Campaign uses School Reports data to find out which media agencies are investing differently and why.
Yannick Bolloré on Havas’ Q3 ‘acceleration’, Dentsu’s assets and being ‘open’ to M&A
CEO spoke to Campaign after reporting 3.8% growth.
'Speed is non-negotiable': why BT, Formula E, Monzo and more Power 100 marketers go in-house
Campaign’s Power 100 marketers reveal the functions they’re taking inside their own walls and why external agencies still matter as part of a hybrid model.
Arthur Sadoun on why Publicis is ‘winning’ and how ‘struggling’ rivals have dragged down agency valuations
CEO also discussed the fight for top talent and how Omnicom’s impending acquisition of IPG has 'already' changed the new-business market in Campaign interview at Q3 results.
Are more brands 're-energising' relationships with incumbents rather than hiring new agencies?
With brands such as Marks & Spencer, MG Motor, and TfL choosing to stick with an incumbent over appointing a new shop, Campaign examines the benefits of fostering existing relationships – and why contract renewals are also expected to increase.
Diary of a Young Creative: 10,000 packets of fake crisps, creating a social film on AI and more
A creative at Neverland writes about pre-production meetings, a shoot day with two locations half-an-hour apart and turning a 'Frankenstein of pixels [into] a fantastical garden'.
How agencies tackle burnout in the face of ‘inaccurate’ timesheets
With about one third of agencies in the latest School Reports not measuring staff hours alongside some leaders saying logged time records are unreliable, how are shops preventing work-related stress?
Is adland ready for the less healthy food ad restrictions?
With the industry expected to begin voluntarily complying with the ‘less healthy food’ ad ban from 1 October, what changes have brands made to their creative and media plans?
Hybrid working in adland: who struggles most with stricter in-office policies?
As companies strive to find the balance between flexibility and bringing people together, notable levels of discontent with in-office policies remain.
‘Old-fashioned and irrelevant’: how the dominance of retained accounts is on the turn
The move towards project work over retained accounts in recent years is likely to continue – and some are redefining what a 'project' or 'retained' work is – meaning that creative and media agencies are having to reassess their relationships with clients
Diary of a Young Creative: Acting alongside a dog, building colour grading skills and double breakfast
Avis' in-house agency Content Studio's junior creatives cover recces, shooting, edits and colour grading.
The ‘quiet rainbow’: how far are agencies backing trans inclusion?
With a little over half of School Reports shops at the end of 2024 stating that they had a gender transitioning policy, against the backdrop of a UK Supreme Court ruling in April this year on the legal definition of a woman and the rollback of DEI policies being driven by the US presidency, agencies must find a way to make further progress on the inclusion of transgender and gender-diverse people.
Karen Martin: 'Creativity is the only thing I actually, genuinely, give a shit about'
The current president of the IPA and CEO of BBH London discusses her unwavering focus on creative power, which forms the foundation of the four planks of her presidential agenda.
Richmond chief marketer: Tucking into the meat-free food category, the power of emotions and the attraction of indie agencies
Chris Doe, UK marketing and innovation director at Pilgrim’s Europe, discusses appointing Joint as lead creative shop and why the company doesn’t want to go down the in-housing route.
I Made This: The hair loss film with its roots in London
When David Simons, senior creative at Uncommon Creative Studio, realised he was losing his hair at 28 years old, he got to work on a short film to highlight his experiences of anxiety and insecurity.
‘The Grey-naissance’: Helen Rhodes' plans for Grey's return to creative glory
The WPP shop's new creative leader discusses why she is looking for a ‘healthy’ amount of rule-breaking, creatives who bring a plethora of ideas instead of one and why humour is harder in the UK.
Why are more agencies becoming employee-owned?
Proponents say Employee Ownership Trusts are a ‘really positive’ way to do business. As a growing number of agencies use the model, Campaign looks at the benefits – and how to manage any difficulties – along the way.
How agency bonuses returned – but as a morale boost or cover-up?
More agencies gave out bonuses to all of their staff in 2024, with the median level of payment also rising, but was it at the expense of lower salary rises?
4Creative on Educating Yorkshire and embracing ‘unvarnished chaos’
Campaign speaks to 4Creative’s David Wigglesworth, Andy Vasey and Paul Gleeson about shooting Educating Yorkshire’s comeback trailer.
Diary of a Young Creative: 'I discovered I fit inside an Uber Eats delivery bag'
GBM Group's senior brand and content manager covers rejection therapy on Carnaby Street, interview tips and quick turnaround videos for social.
Agency salaries revealed: are you being paid enough?
Campaign’s annual analysis of salary data from School Reports agencies reveals modest growth at entry level, little change in the middle and big gains at the top.
EssenceMediacom’s UK CEO Natalie Cummins on reviving an agency: ‘It's all about reputation'
Having helped turn her former agency, Zenith, from 'also ran' to a force to be reckoned with, Cummins now faces a different set of challenges at its biggest rival, against the backdrop of several major account losses and the WPP Media restructure.
Agency churn slows again: 'Last in, first out' fears take hold
Concerns about redundancies, company restructures and AI are stopping agency staff from moving jobs, while recruiters report agencies’ hiring efforts are slowing.
Disability in adland: why the industry is being too slow to act
As highlighted by recent events at Cannes and backed up by data from Campaign's School Reports, the opportunities for and experiences of disabled people in the ad industry remain frustratingly sidelined.
Ladbrokes chief marketer: Choosing between agencies and in-house comes down to ‘pragmatism’
The marketing boss at Entain, which owns betting and gaming brands including Coral and Foxy Bingo, explains how agencies are assigned and her ‘ruthless’ reallocation of budgets.
T&P’s UK boss on bringing creative and media together: ‘I’m very hands-on’
This is Victoria Appleby’s first CEO role, but she arrives from Channel 4 with a plan to get close to clients and bring T&P ‘together as one culture’
Diary of a Young Creative: a chaotic creative brainstorm, label playbacks and £17 cocktails
A week in the life of a creative music consultant.
Why adland is wasting millions of pounds on apprenticeship training
The Labour government is reforming the Conservatives’ Apprenticeship Levy. But with more than £5m of agency funds going unused last year, can the incoming Growth and Skills Levy improve uptake and help agencies bring in more diverse talent?
What does it take to be an ad agency chief executive?
From avoiding 'weird vacuums' to embracing vulnerability, a handy guide to the art of the successful CEO.
Arthur Sadoun on ‘massively increasing gap’ on rivals, winning in creative, and rethinking Cannes
Publicis CEO spoke to Campaign at Q2 results.
Decent value exchange or dodgy? Inside the opaque world of pitch intermediaries
Agencies and brands are at times unaware of who is paying pitch consultants, what for and how much. Campaign investigates what is – and isn’t – working in intermediaries’ business models.
Intermediaries' business models – in their own words
As part of a wider look at intermediaries' business models, Campaign asked 14 UK pitch consultants to explain how they operate.
Leo Burnett and Jeff Low on Confused.com's ‘surreal’ balloon trilogy
Upon the release of two additional spots for the comparison site, Campaign speaks with the Leo Burnett creatives and director Jeff Low about humour, CG and insurance anxiety.
Creative awards: jurors don’t speak out on scam for fear of ostracisation
Tricky deliberations, outside influences and questionable entries can make the quest to recognise the best work with an award a difficult one.
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